Our appointments cancellation policy

Hey boos,

We know that shit happens. So we make it easy for you to reschedule or cancel your Lacquerbar appointments with the click of a link in the appointment confirmation emails and text messages we send you. We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment, or you'll be charged the full amount of the services you booked.

We know, this policy is SUPER annoying – we don't like it either! So then why does our cancellation policy require 24 hours of notice? Because it's ensuring your #girlboss nail techs earn their rightful living wage! 

When appointments get cancelled so last minute, it hurts our nail techs expected income for that day. If they're lucky, someone will walk in and fill that space immediately, but that doesn't always happen. The majority of our customers book appointments online and plan ahead of time.

We appreciate your understanding and thank you so much for your commitment to support Lacquerbar's incredible nail techs!